Human Resources Coordinator

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are happy to announce a full-time, hybrid, Human Resources Coordinator position.  In this role, you will have the opportunity to impact the FrankCrum business everyday by performing administrative support to our FrankAdvice team. 

1. Monitors the FrankAdvice email box and phone line and answers/directs the query as appropriate.
2. Handles the background check process to include coordinating client agreements, reviewing and responding to requests, entering or requesting background checks with vendor, conducting employment verifications, sending completed reports, maintaining client master list, and monthly audit of terminated clients.
3. Handles background check billing by receiving invoice from vendor, sorting data, inserting data and amount to be billed into excel worksheet, sending to Accounting for billing and HR for reporting, and following up as needed.
4. Administers drug testing process by providing clients with information for Drug Free Workplace (DFWP) and drug testing services offered, assisting with vendor set up, overseeing random drug testing notifications for clients in random testing program, maintaining a log of testing requests, creating drug test authorization, follow up on pending results, answer client questions and send results if client does not have vendor access, index charges on monthly invoices and submit to Accounting for payment and client billing.
5. Assists with the handbook process by sending intake form, creating 1^st draft, following up with clients, coordinating with Account Manager if client would like housed online with MFC, updating the handbook client list on an annual basis. In addition to handbooks, assists with individual policies and procedures when requested.
6. Assists with job descriptions, salary surveys, turnover analysis, and HR audits by pulling information and placing into the appropriate document.
7. Assists with department communications and projects such as E-Books, Infographics, Toolkits, Newsletter when requested.
8. Supports department training, such as HR Basics, by coordinating schedule and attendee sign up, sending Zoom link, and then sending follow up email with attachments after training class.
9. Assists in the EEO-1 Reporting process with tasks such as coordinating clients wanting FrankCrum to assist, running missing data reports, and following up with clients to certify reports.
10. Supports EPLI administration by pulling client info for HRC review, submitting to carrier, and updating EPLI spreadsheet.
11. Handles employment poster queries by sending instructions to clients, pulling postings for top clients, and reaching out to vendor if link not working.
12. Addresses SS mismatch/identity theft issues by communicating with appropriate parties and sending email to contact with instructions.

The AttributesWe Seek

Keys to success in this position include having knowledge at a basic level with Federal, state, and local laws regarding human resources including but not limited to:  FLSA, ADAAA, FMLA, EEO, NLRA, IRCA, FCRA, etc. One (1) year of administrative human resources support experience and a high school diploma or equivalent is required. 

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-twenty-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.